| Part II. How Close is Your Company to Prime Performance? |
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| Last Name |
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| By providing your email address, you will automatically receive a complete report, showing your responses, test score, and interpretive comments. |
| Email |
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| *Title: |
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President, CEO, CFO, CTO, CIO, etc. |
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Vice President |
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Director |
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Manager |
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Professional Staff |
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| *Industry/Area of Expertise: |
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Business Services - Legal, Consulting, etc. |
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Creative - Artist, Design, Writer, etc. |
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Engineering, Technology, Telecommunications |
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Financial/Insurance |
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Health Care, Pharmaceuticals |
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Manufacturing |
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Sales, Marketing, Advertising |
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Other |
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Area |
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| *Sex: |
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Female |
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Male |
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| *Age: |
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Under 25 |
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25-34 |
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35-44 |
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45-54 |
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55-64 |
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65+ |
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| 1. Compared to similar companies in our defined marketplace, my firm is: |
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The industry leader—widely respected and emulated by other firms. |
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A solid top-tier company with a loyal base of customers that is growing. |
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Highly specialized, delivering excellent solutions to a small group clients. |
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A middle of the road firm delivering reliable products and services to a large group of customers. |
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A growing company with cutting edge products and/or services. |
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| 2. An observer of leadership in our organization would see: |
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Dynamic, inspirational leadership prevailing at all levels. |
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Dynamic, inspirational leadership among the senior leadership team and similar leadership among key mid-level managers. |
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Dynamic, inspirational leadership occurring sporadically at various levels of leadership. |
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Leadership styles that are less than ideal for a knowledge company. |
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| 3. The talent that our organization attracts is: |
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Top-notch; we attract top candidates; and our alumni are sought after by other firms. |
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Excellent; we are able to hire our first or second choice candidate for most positions. |
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Good; we are able to hire solid candidates and invest in their growth and development. |
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Fair; we often lose preferred candidates to competitors. |
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| 4. Our reputation and relationship with our customers is: |
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Very solid, we partner with them and deliver outstanding solutions. |
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Solid, we understand their needs and deliver excellent solutions in a timely manner. |
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Tenuous, our market is becoming commoditized and price determines purchasing decisions. |
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Difficult, we are losing market share. |
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| 5. The degree of innovation in our products and services can best be characterized as: |
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Outstanding—we continually deliver cutting-edge solutions for complex challenges. |
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Excellent—we are ahead of the competition in delivering creative solutions. |
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Good—we deliver incremental improvements in our products and services. |
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Needing improvement—our competitors are innovating more rapidly than our firm. |
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| 6. Cohesiveness among our leadership team is: |
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High—based upon respect for one another’s professional competence as well as knowing and trusting one another as people. |
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Moderate—professional respect, knowing and trusting one another is increasing over time. |
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Low—our leadership team has not been able to develop respect and trust; or this is a new leadership team that has not yet bonded. |
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Non-existent—team members do not respect and/or trust one another or are split into competing subgroups. |
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| 7. Our process for effective planning and problem-solving is best described as: |
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Vigorous analysis and debate with persistent brainstorming and study until a “best,” agreed upon solution is constructed. |
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Objective analysis of multiple options with vigorous, uncensored debate on the merits of various solutions. Responsible leader makes final decision. |
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Responsible leader presents plans and the leadership team provides input to enhance plans. |
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An undisciplined decision-making process. |
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| 8. Conflict resolution on our leadership team is most often exemplified by: |
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Respectful and active listening; clarification of various points of view; and insistence upon finding win-win solutions wherever possible. |
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Solid listening and clarification skills; with a tendency to compromise or “split the difference” to quickly minimize conflict. |
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Avoidance of open discussion of conflictual issues so that problems often linger with no real solution. |
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Aggressive confrontation and unwillingness to reach agreed-upon solutions. |
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| 9. Shared accountability among our leadership team grows through: A)Clearly defined goals, objectives and measures of success. B) Primary accountability for each goal assigned to one leader with active support from other leaders. C)Follow-up and holding one another accountable without fear of jeopardizing relationships. |
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One of the above. |
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Two of the above. |
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All of the above. |
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| 10. When the leadership team needs to make decisions in the best interest of the organization that may negatively impact one or more members: |
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Team members put the good of the organization first. |
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Work together to mitigate the negative impact for each leader in ways that benefit both the organization and each leader. |
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Both a and b above (good of the organization comes first, team works together to mitigate negative impact). |
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Making difficult decisions is avoided in favor of the status quo. |
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The best interest of powerful leaders comes before the best interest of the organization as a whole. |
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| 11. Succession planning at our company is evidenced by: |
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A formal succession plan with two to three internal candidates for all Officer, Director, and Manager positions. |
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A formal succession plan with two to three internal candidates for all Officer and Director positions. |
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Informal discussions of succession plans for all management positions. |
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Informal discussions of succession plans for all senior management positions. |
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Succession planning has not been a priority. |
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| 12. When seeking to fill a position, our company: |
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Enhances a standard job description by considering the specific skill set and leadership competencies needed for success now and in the next three years. |
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Utilizes a standard job description and considers the specific skill set immediately needed for the position. |
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Makes a written list of skills immediately needed for the position. |
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Attempts to duplicate the skills of the last person in the position. |
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Chooses the best looking resumes and informally compares candidates to select the one that seems to fit best. |
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| 13. Our company’s interview process is best characterized by: |
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Utilization of a formalized system of behavioral interviewing with targeted questions requiring candidates to provide examples of past experiences. |
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Each interviewer constructs a list of questions, and we encourage interviewers to ask candidates to provide examples of past experiences. |
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We encourage interviewers to develop and use a standard list of questions. |
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Our interviewers review job histories on candidate resumes and then ask whatever questions they feel would be helpful. |
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Our managers are free to choose whatever style of interviewing they prefer. |
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| 14. To protect our company against the possibility of a talent shortage, we: |
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Select candidates with little experience and plan on aggressively developing their skills to keep costs down and utilize their energy and enthusiasm. |
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Actively manage the careers of high potential managers to maximize their leadership growth. |
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We consider non-traditional candidates and value maturity and business experience. When appropriate, part time and semi-retired candidates are considered. |
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Both a and b (hire/train low-mid level staff; develop high potential leaders). |
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All of the above. (hire/train low-mid level staff; develop high potential leaders, consider non-traditional candidates). |
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| 15. At what level does your firm utilize the services of a consulting psychologist to evaluate the final candidates to ensure a “best-fit” hire? |
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President, CEO, COO, CFO, CIO, etc. |
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Vice President or Director |
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Manager |
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All professional staff |
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Outside assessments of leaders is not utilized by our firm |
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| 16. My company’s strategy for meeting customer needs and growing the business is: |
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Clearly defined and consistently communicated to staff at all levels. |
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Clearly defined and consistently communicated to our managers. |
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Clearly defined; yet, infrequently communicated to staff at all levels. |
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Clearly defined yet, infrequently communicated to our managers. |
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Ill-defined and not well-communicated. |
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| 17. Our internal strategy to continually advance critical technology; business processes; proprietary methodology; and professional knowledge is: |
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Clearly defined and consistently communicated to staff at all levels. |
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Clearly defined and consistently communicated to our managers. |
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Clearly defined; yet, infrequently communicated to staff at all levels. |
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Clearly defines; yet, infrequently communicated to our managers. |
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Ill-defined and not well-communicated. |
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| 18. Participants in strategy development include: |
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Senior Leadership Team (SLT), Vice President and above. |
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SLT and middle managers (Directors and Senior Managers). |
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Managers at all levels. |
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Managers and professional staff. |
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All employees. |
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| 19. Excellent strategy development processes include: A) Strategy is championed and driven by SLT. B) It includes a mechanism to efficiently gather strategic ideas and feedback throughout the organization. C) It utilizes a disciplined approach to critically evaluate and make decisions about strategic direction and priorities. |
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One of the above. |
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Two of the above. |
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All of the above. |
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| 20. Execution of strategic initiatives includes: A) Measurable goals and plans for all initiatives. B) A senior leader is responsible for oversight and evaluation of each strategic initiative and associated goals. C) Strategic checkpoints are defined to re-evaluate and refine goals. |
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Measurable goals and plans for all initiatives. |
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A senior leader is responsible for oversight and evaluation of each strategic initiative and associated goals. |
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Strategic checkpoints are defined to re-evaluate and refine goals. |
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Two of the above. |
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All of the above. |
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